You can forward any message sent to a dedicated virtual number or short code using the Inbound Options.

You can set an email address on a dedicated virtual mobile number that will capture all incoming SMS and forward it to your email. Whether it be responses, keywords, opt-outs or any messages sent to the number. You can receive these and process them however you see fit. You can use multiple email addresses by separating them with commas.

To forward messages sent to your dedicated virtual mobile number:

1. Click on your Senders section from the main menu.

2. Click on a Sender that supports inbound messages to access its settings. 

3. Navigate to Inbound Automation. Add one or more email addresses, and click Update to save changes.

Replying to messages

Replying to email responses will send a text message back to the recipient so that you can engage them in a 2 way email SMS conversation.

Emails added to the forward to email field will be automatically added to your Email SMS section.

See: How to set up Email SMS