Modified on: Wed, 14 Sep, 2022 at 3:16 PM
A "Pending Review" means that our Support Team are reviewing the messages. This is normal for a new account, or when a campaign is much larger than usual. This check is to ensure SPAM compliance and check for general formatting quality. If your message passes quality control it will be sent within 30 mins (AEST Business Hours) of queuing. If your message has been queued outside of business hours (BH) it will be reviewed the next morning.
If you need it sent quicker please email email@example.com.
Once you are sending messages compliantly, generally no future verification is required.