Frequently Asked Questions 48

• Do I have to pay for messages that are bounced?
• My account has been removed, can it be reactivated?
• Do I pay for each SMS in my message?
• Do you have a guide for industry standards & SMS delivery rates, responses etc?
• Do I need to pre-format all the numbers in my list?

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Activity 6

• How to view the status of your messages
• How to view your SMS campaign statistics
• How to view responses
• How to remove hard bounces from your contact list
• How to export a report to a CSV file

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Contacts 6

• How to rename a contact list
• How to upload contacts from a CSV file
• Viewing and Sorting Contacts
• List Based Auto replies
• How to add a single recipient

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Send SMS 12

• How to send an SMS Campaign
• How to define a Custom Sender ID?
• How to add emojis into your message
• How to send a link to update contact details in a list
• How to track a link within your message

See all 12 articles

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Quick SMS 4

• How to setup and send a Quick SMS
• How to schedule a reminder
• How to send from your favourites list
• How to save a contact to favourites

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Email SMS 4

• How to set up Email SMS (SMTP)
• How to use Email SMS
• Email SMS to Contact List
• Email SMS X-Header Support

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Reseller & Parent / Child Accounts 4

• Reseller/Parent Account Default Settings
• How to setup a child account for your client/department
• How to view your stats for your client accounts
• How to transfer credit from parent to client/child account

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Virtual Mobile Numbers 3

• How to purchase a dedicated Virtual Mobile Number (VMN)
• Virtual Mobile Number (VMN) options
• Callable Virtual Numbers

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Keywords 1

• How to setup SMS Keyword Campaigns

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Overview 1

• Download User Guide

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Announcements 0

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Tips and Solutions 69

• Delivering Mobile Video
• Mobile App Distribution
• Tips for composing effective SMS for marketing
• Singapore Do Not Call Register - Check DNC Registry
• 5 Best Practices to Creating SMS Campaigns

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Agreements & Policies 15

• Terms of Service
• Security Statement
• Privacy Policy
• SLA & Support Agreement
• Compliance Policy

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Resellers 29

• Do Burst SMS terms and SPAM and Privacy policies cover me?
• Is there a way to see what my client sees?
• How am I protected from credit card fraud?
• Do you take functionality requests?
• Where do my clients login?

See all 29 articles

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Reseller API Documentation 6

• get-transaction
• edit-client
• get-transactions
• get-client
• get-clients

See all 6 articles

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Zapier Integrations 35

• Integrating via Zapier
• Sync Google Sheet with Burst SMS List
• WooCommerce SMS Integration
• HubSpot SMS Integration
• Salesforce SMS Integration

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