Burst Basics 8

• Burst SMS Quick Start Guide
• How to setup and send a Quick SMS
• How to schedule a reminder
• Lead Engagement via 2 Way SMS
• Two Factor Authentication (2FA) with Burst SMS

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Writing SMS 11

• How to add emojis into your message
• How to save a message template
• What characters can I use in my text messages?
• Every mobile campaign can be personal, targeted and SPAM-free
• How variables, like [firstname] effect SMS chracter count

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Campaign Management 10

• How to send an SMS Campaign
• How to reschedule a campaign
• How to send your campaign in segments
• Can I delete bounced messages?
• I sent a message and the person didn't get it, what happened?

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International Sending 8

• Global SMS Delivery List
• What countries do you currently deliver to?
• How to message Internationally with Quick SMS
• How to Avoid Sending SMS SPAM (Singapore)
• USA Toll Free Number Usage Policy & Limitations

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Virtual Mobile Numbers and Sender ID 15

• How to purchase a dedicated Virtual Mobile Number (VMN)
• Virtual Mobile Number (VMN) options
• How to define a Custom Sender ID?
• Callable Virtual Numbers
• Callable Virtual Numbers - USA

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Keywords, Replies & Conversations 11

• How to setup SMS Keyword Campaigns
• How to setup SMS Keyword Campaigns (Continental US)
• How to Setup Enhanced Reply Automation Options
• Reply Options and Opt-out when using Custom Sender ID
• How to Setup Enhanced Reply Automation Options (US)

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Optimising your Workflow 18

• How to set up Email SMS (SMTP)
• How to use Email SMS
• Email SMS to Contact List
• Email SMS X-Header Support
• How to use Email SMS (Continental US)

See all 18 articles

Level-Up 8

• Delivering Mobile Video
• Setting up a Custom Domain for your Tracked Links
• Who needs MMS? Deliver visual interactive mobile coupons using SMS.
• Group Messaging Plugins
• Are we able to send MMS messages to our contacts?

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List Management FAQ 25

• How to send from your favourites list
• How to save a contact to favourites
• How to remove hard bounces from your contact list
• How to send a link to update contact details in a list
• How to rename a contact list

See all 25 articles

Insights & Reports 9

• How to view the status of your messages
• How to view your SMS campaign statistics
• How to view responses
• Viewing the status of your message
• How to view responses

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Video Library 1

• Video Library

Integration FAQ 61

• Integrating via Zapier
• How to Get Started with Burst SMS on Integromat
• Sync Google Sheet with Burst SMS List
• WooCommerce SMS Integration
• HubSpot SMS Integration

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Reseller FAQ 34

• Do Burst SMS terms and SPAM and Privacy policies cover me?
• Reseller/Parent Account Default Settings
• Is there a way to see what my client sees?
• How to setup a child account for your client/department
• How am I protected from credit card fraud?

See all 34 articles

API calls 9

• get-transaction
• edit-client
• get-transactions
• get-client
• get-clients

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Account FAQ 9

• My account has been removed, can it be reactivated?
• I forgot my password and can't login. How can I get my details?
• How to Add a User
• What is my API Secret?
• New Account Signup

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Payments FAQ 6

• Do I have to pay for messages that are bounced?
• Do I pay for each SMS in my message?
• What are my Payment Options?
• I don't have access to a credit card. Can I pay another way?
• I can only credit $200, Why?

See all 6 articles

Burst SMS Policies 16

• Terms of Service
• Security Statement
• Privacy Policy
• SLA & Support Agreement
• Compliance Policy

See all 16 articles

Platform Updates 2

• New Burst SMS Login Page
• New TransmitSMS Login Page

Announcements 1

• fmSMS - Send & Receive SMS/TXT Messages from FileMaker

Tips and Solutions 14

• Mobile App Distribution
• Tips for composing effective SMS for marketing
• 5 Best Practices to Creating SMS Campaigns
• Low Cost SMS for Rockend REST Professional
• Using mobile landing pages to take your SMS campaign to the next level

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