New Zealand telco companies require the use of a short code when sending commercial messages.

There are 2 types of short codes available in NZ: Standard Rate Short Codes and Free to End User Short Codes (FTEU).

Standard Rated Short Codes

When using a Standard Rate code for your messaging, you pay per SMS for sending an SMS to your end-users, and it is free for you to receive an SMS in from end-users.

For your recipients to text in or reply to your message via the short code, they will be charged at a standard SMS rate depending on their subscription with their carrier.

Free To End User Short Codes (FTEU)

When using a FTEU code to send your messages, you pay per SMS for sending to your end-users, and you also pay for receiving any SMS replies from recipients back to your FTEU code.

End-users do not pay anything for sending an SMS to a Free to End User short code. Even if they have a prepaid service with no credit, they can still reply using a FTEU code.

If you would like to lease a dedicated Free to End User Short code please contact Sales or Support.