The fastest and easiest method to credit your account and get started is to pre-pay by credit card.

1. Pre-paid by Credit Card

Credit Card is by far the most efficient and widely used method. It provides for an instant and variable payment process allowing you to top up your account anytime, anywhere, any amount.

And when used with the Auto Re-charge feature this provides for complete account continuity. When your account reaches $0, or the balance set in the Auto Credit Re-charge field, the system charges your card for the predetermined amount and carries on processing your messaging and other items.

2. Pre-Paid by Funds Transfer

We can also take pre-paid payments via Electronic Funds Transfer. Time is a factor here, and different banking institutions can take differing times to process. As a general rule you will need to allow at least 3 working days to process an EFT transaction.

Requirements for EFT transactions:

• Minimum $1000 top-up
• Payment must cleared by our bank before the credit is applied to your account
• There is additional vetting by the Customer Success team to approve EFT payments

If you are using EFT as a method, we recommend setting Send Balance Warning in the Billing screen for a credit amount that will give you enough time to process a follow up EFT transaction. This will send an to email you when your account reaches the defined amount.

Do request payment via EFT please contact our sales team.

3. Post paid on Account

Post paid accounts can be requested if you are sending a lot of messages. You will be required to guarantee a minimum monthly purchase and an invoice for your total usage will be sent monthly. Invoices must be settled within 14 days.

You will need to speak to your Customer Success team member to request a post paid account.